Data Protection

op777's Privacy Policy

The security of your personal information is our top priority. Find out in detail how op777 keeps your data protected.

1. Introduction & Scope

This privacy policy applies to all users of the platform from the date it comes into effect.

Please read this document carefully. By creating an account on op777 or using the platform, you are considered to have agreed to the following policies.

op777 is a secure and reliable online gaming platform that provides entertainment gaming services for users in Bangladesh. We believe your personal information belongs only to you — and we are committed to upholding that trust.

This privacy policy ("Policy") tells you what kind of information op777 collects, why it collects it, how that information is used, who it is shared with, and how you can maintain control over your own information. This policy applies to our website, mobile version, and all related digital services.

We have written this policy in plain, clear English with your convenience in mind, so you can easily understand what your rights are and what our responsibilities are.

2. What Information We Collect

We collect only the information needed to provide you with the best possible service.

Identity Information

This includes information you provide when registering an account:

  • Full name
  • Date of birth (for age verification)
  • Email address
  • Mobile number
  • Username and password (encrypted)

Financial Information

For the purpose of processing transactions, we collect:

  • Mobile banking number (bKash, Nagad, Rocket)
  • Deposit and withdrawal history
  • Transaction amount and time
  • Type of payment method

Note: We never store complete payment credentials (such as passwords or PINs).

Usage Information

When you use our platform, the following is collected automatically:

  • Game play history and preferences
  • Bonus claim and usage records
  • Session duration and frequency
  • Page visit and click data

Technical Information

To ensure a secure connection, we collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Cookies and session tracking data
  • Referral source (where you came from)

3. How Information Is Used

Your information is used only for the following legitimate purposes.

3.1 Service Operation

We use your information to create and manage your account, verify login, process transactions, and provide customer support. All core services at op777 — from issuing bonuses to approving withdrawals — rely on this information to function properly.

3.2 Security & Fraud Prevention

We analyze technical information to protect your account from unauthorized access, fraud, and cyberattacks. If an unusual login pattern or suspicious transaction is detected, we will notify you.

Using SSL encryption and up-to-date security technology, we ensure your information is always protected.

3.3 Personalized Experience

By analyzing your gaming preferences and usage patterns, we show you relevant games, promotions, and offers tailored to you. This gives you a more suitable and enjoyable experience on op777.

3.4 Legal Compliance

To comply with applicable laws and regulations, particularly to ensure age verification (21+) and responsible gaming, we retain certain information. Where legally required, information may be transferred to law enforcement agencies.

3.5 Communication & Support

We may contact you via your email or mobile number for transaction confirmations, account notifications, security alerts, and customer support. All communications will be in Bengali or English.

4. Cookies & Tracking Technologies

Cookies are small text files stored in your browser that help the website recognize you.

Essential Cookies

The website cannot function properly without these cookies. They are used to maintain login sessions, manage security tokens, and ensure core functionality. These cookies cannot be disabled.

Analytical Cookies

These cookies are used to understand how users interact with our platform. They help us improve our service. These can be disabled from your browser settings.

Preference Cookies

These cookies are used to remember your language preferences, game settings, and site customizations. This keeps your experience personalized each time you log in.

Cookie Controls

You can manage or delete cookies at any time from your browser settings. However, disabling essential cookies may cause some important features of op777 to not work properly. For more information about managing cookies, please contact our support team.

5. Sharing Information with Third Parties

We do not sell your information. Only necessary information is shared with trusted partners in limited circumstances.

Core Principle: op777 never sells, rents, or commercially transfers your personal information to third parties.

5.1 Payment Processors

The financial information needed to complete transactions via bKash, Nagad, and Rocket is shared with these payment providers. They are governed by their own privacy policies.

5.2 Game Providers

Certain gaming session data may be shared with game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, or others in order to run their software. This is necessary to ensure fair play and maintain smooth game performance.

5.3 Technology & Infrastructure Services

We use third-party technology partners for hosting, cloud storage, cybersecurity, and analytics services. Strict confidentiality agreements are in place with these partners.

5.4 Legal Obligations

Where required to comply with court orders, legal investigations, or applicable law, we are obligated to transfer information to the relevant authorities. In such cases, we will make every effort to notify you in advance wherever possible.

6. Data Retention Period

We retain your information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations.

  • Active Account: All information is retained for as long as the account remains active.
  • Inactive Account: Financial transaction records are kept for a specified period as required by legal obligations.
  • After Account Closure: Most personal information is deleted; certain categories may be retained for a defined period as required by law.
  • Backup Data: Deletion from secure backups may take some additional time.

If you request deletion of your data, we will carry it out as quickly as possible within legal limits.

7. Security Measures

op777 applies industry-standard technology and processes to protect your data.

SSL Encryption

All data transfers are secured by SSL/TLS encryption.

Firewall Protection

Advanced firewall and DDoS protection systems are active at all times.

Password Hashing

Passwords are never stored directly — only encrypted hashes are kept.

24/7 Monitoring

A round-the-clock security monitoring team quickly detects any unusual activity.

Your Responsibilities

We do our best to ensure security, but you also have some responsibilities. Keep your account password private, do not share it with anyone, log out after sessions on public devices, and report any suspicious activity immediately to [email protected].

8. Your Data Rights

You have the following rights over your personal information.

  • Right to Access: You have the right to know what information we hold about you and to request a copy of it.
  • Right to Rectification: If any of your information is incorrect or incomplete, you can request that it be corrected.
  • Right to Erasure: In certain circumstances, you can request that your information be deleted (the "right to be forgotten").
  • Right to Restrict Processing: In certain cases, you can request that the processing of your information be limited.
  • Right to Portability: You have the right to receive a copy of your information in a structured, commonly used format.
  • Right to Object: You can object at any time to your information being used for marketing purposes.
  • Right to Withdraw Consent: You can withdraw your consent to processing based on consent at any time.

To exercise any of the above rights, please contact us. We will review your request and respond in a timely manner.

9. Protection of Minors' Information

For Ages 21+

op777 is strictly an adult platform. This service is only for individuals aged 21 or older. We do not knowingly collect any personal information from minors.

We verify age during the registration process. If we receive information indicating that a minor's data has entered our system for any reason, we will immediately close that account and delete the information.

If you believe a minor is using our service, please notify us at [email protected].

10. Policy Changes & Updates

We may review and update this privacy policy from time to time. Amendments may be made due to changes in services, legal requirements, or technological developments.

Whenever significant changes are made to this policy, we will notify you via email or through the platform. Continued use of the platform after changes are made will be considered as your acceptance of the updated policy.

The date of the most recent update will be noted at the top of this page, so you can easily see when it was last changed.

We recommend that you visit this page regularly so you are always informed about the latest policy.

11. Contact Us

Contact us for any questions, concerns, or requests to exercise your rights regarding privacy.

Privacy Contact

Please contact our support team for any requests or questions regarding your data. We provide support in both Bengali and English. We are always here for you via 24/7 live chat or email.
Email: [email protected]

For More Information

To learn more about op777's policies, see the pages below: